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Program Manager, EPMO

Location: Lincoln, NE, United States
Job ID: 34092
Date Posted: Apr 20, 2022
Salary: $87600 to $144400 annually

Job Description

Job Specifications

The Program Manager creates a series of systems and processes that facilitate the successful management of a series of projects within the Program. Success in this role will be focused on measurably improving value across the organization by ensuring project objectives are achieved and improvements are made against initial baselines. 

SALARY RANGE:  $87,600 - $144,400 (Determined by the knowledge, skills and abilities of the applicant.)


LOCATION: This position can be located in Fayetteville, Arkansas, Lincoln, Nebraska, or at our Corporate Headquarters in Rapid City, South Dakota.  

  • A comprehensive relocation package is offered for this position! Details about this package will be shared during the interview and offer process.     


  • Work with organizational leaders to develop the program's strategy, objectives, and criteria for success.
  • Build and maintain a strategic roadmap for the program.
  • Create a standard structure for the program's execution and governance, including gating, objectives, measures, and conditions for success of the program.
  • Lead all aspects of development and implementation of projects within the program, including identification of roles and responsibilities, workflow management, and process improvement vital for success.
  • Coordinate multiple project teams, ensuring program goals are reached.
  • Be the primary liaison for 3rd party consulting organizations, including handling documentation, NDAs, contracts, budget, reviewing billing, and approving quality of work.
  • Identify what resources will be required to implement the program.
  • Manage program budget actuals against projections.
  • Handle program benchmarking, business analysis process, data collection, data aggregation, and collaborator engagement.


  • Knowledge and ability to facilitate process mapping sessions.
  • Prepare monthly, quarterly, and project summary reports as required.
  • Continuously develop knowledge, skills, and abilities relating to process improvement methodologies, business activities and operations, and issues impacting the company internally and externally.


  • Minimum of (5) five years of experience in a position responsible for project completion and process improvement in a related department or business is required.
  • Bachelor’s degree in Business Administration, Engineering, Management Information Systems, Analytics or other related field or equivalent combination of education and experience is required. 


  • Shown success in process improvement and project management
  • Experience successfully running multi-million-dollar projects.  
  • Information Technology, Finance, Customer Experience, Utility Operations, or other support experience preferred. 
  • Lean or Six Sigma knowledge.
  • Financial and accounting process knowledge.
  • Energy industry knowledge a plus.
  • Demonstrated ability to lead and make well informed decisions with little or no guidance. Strong interpersonal skills and ability to effectively lead and run a diverse team.
  • Demonstrated success in process improvement or design.
  • Demonstrated understanding of process improvement tools, financial/accounting processes, compliance issues and processes, and development of financial and business metrics.
  • Demonstrated success in leading projects, people, and resources.
  • Solid understanding of data and statistical analysis.

The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description:  Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Understand complex problems and to collaborate and explore alternative solutions. Make decisions which have significant impact on the immediate department.

While performing the duties of this job, the employee continuously accesses, inputs, and retrieves electronic information and communicates regarding the information.  Employee frequently moves about the office space. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include:  Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or continuously to lift, carry, push, pull or sitting most of the time. Jobs are sedentary if moving about is only occasionally and all other sedentary criteria are met.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate noise level and occasionally outdoors in sometimes inclement weather. Worker may be subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working in places of height or close quarters. Willing to travel up to 25% (e.g., 1 week or 5 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job and the employee must have proper licensing to operate a motor vehicle.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 87600 to 144400
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