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Account Manager

Location: Rapid City, SD, United States
Job ID: 34083
Date Posted: Apr 11, 2022
Salary: $71550 to $107400 annually

Job Description

Job Specifications

Develops and implements strategies that achieve growth objectives. Facilitates the identification and development of energy solutions that meet the unique and evolving needs of our customers. Develop long-term relationships with a portfolio of strategic account customers, connecting with key business executives and internal and external partners. 

SALARY RANGE:  $71,550 - $107,400 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP:   Business Development Manager

LOCATION:   Our Corporate Headquarters in Rapid City, South Dakota. 

  • You’ll find this is the ideal community to live, work and do business in. With hiking trails, the Black Hills, Mount Rushmore and Badlands National Park in your backyard, there are endless opportunities to enjoy nature. To learn more about our locations, please visit the locations page on our career website.
  • A comprehensive relocation plan is offered for this position! Details about his package will be shared during the interview and offer process.


  • Develop and implement growth strategies, recommend changes to existing business development practices to increase margin and revenue.
  • Support project management and analysis efforts required to connect new and existing customers to individualized energy solutions and company programs.
  • Continually surveil for new growth opportunities through expansions to new customers/markets and new solution offerings.
  • Develop or support business cases, proposals, financial models, and data analysis to quickly assess growth opportunities.
  • Provide leadership in the development of new regulated and non-regulated energy solutions by gaining a detailed understanding of customer business drivers and needs.
  • Support the contract development and the negotiations process with new and existing large, complex customers.
  • Develop and maintain long-term value for our Strategic Customer Accounts through strategic partnerships and customer relationship management, resulting in growth and increased margin.


  • Partner with key internal team members to develop customer solutions.
  • Develops and demonstrates key alliances and partnerships that provide critical support to improve growth outcomes and maintain customer loads.
  • Responsible for strategic account retention by providing support, information, and guidance, researching and recommending new solutions.
  • Other duties as assigned.


  • Minimum three (3) years of business development, strategic account management, sales experience required.
  • Bachelor’s degree in Business Administration, Marketing, Engineering or other related area, or equivalent combination of education and experience, required.


  • Solid understanding of customer and market dynamics and requirements.
  • Validated sales ability and motivation to drive results required.
  • Strong initiative, organizational skills, attention to detail and ability to prioritize, ensure timely follow-up and complete multiple projects in a judicious manner.
  • Shown success in project management and delivery.
  • Ability to negotiate and mitigate risk related to business development agreements.  
  • Ability to quickly analyze issues, prepare comprehensive analysis and recommend solutions and alternatives for identifying and solving specific issues.
  • Ability to think and act commercially by constantly evaluating current market, customer and industry dynamics to originate new growth opportunities.
  • Excellent interpersonal, team building and customer service skills.
  • Effective written and verbal communication skills with the ability to present effectively to diverse audiences.

The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description: Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee continuously accesses, inputs, and retrieves electronic information and communicates regarding the information.  Employee frequently moves about the office space. Employee may occasionally reach, pull, push, crouch and kneel. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or continuously to lift, carry, push, pull or sitting most of the time. Jobs are sedentary if moving about is only occasionally and all other sedentary criteria are met.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate noise level and occasionally outdoors in sometimes inclement weather. Worker may be subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working in places of height or close quarters. Willing to travel up to 10% (e.g., 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job and the employee must have proper licensing to operate a motor vehicle.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 71550 to 107400
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Thinking of Relocating?

Rapid City, South Dakota
You'll find that it is the ideal community to live, work and do business in. With hiking trails, the Black Hills, Mount Rushmore and Badlands National Park in your backyard, there are endless opportunities to enjoy nature.

Account Manager

Rapid City, SD, United States