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Senior Business Systems Administrator

Location: Rapid City, SD, United States
Job ID: 33997
Date Posted: Mar 17, 2022
Salary: $87600 to $144400 annually

Job Description

Job Specifications

As our Senior Business Systems Liaison, you will provide a functional support function for the Natural Gas Trading system (Endur) to ensure system solutions effectively support the natural gas side of our organization and overall company goals and objectives.  You will serve as the subject matter expert providing recommendations to improve and streamline business processes and technology recommendations through various natural gas projects.  You will also develop and lead a high performing partnership with the Information Technology department, Accounting and Finance organization, software vendors and consultants to gather, assess and effectively communicate future business needs and translate them into optimal system solutions.

SALARY RANGE:   $84,050 - $126,100 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP:   Senior Manager, Commodity Risk Management

LOCATION:   This position will be located at our Corporate Headquarters in Rapid City, SD.       

  • You’ll find this is the ideal community to live, work and do business in. With hiking trails, the Black Hills, Mount Rushmore and Badlands National Park in your backyard, there are endless opportunities to enjoy nature. To learn more about our locations, please visit the locations page on our career website.
  • A comprehensive relocation package is offered for this position! Details about this package will be shared during the interview and offer process.


  • Develop and maintain processes to support issue resolution and diagnosing and resolving system, data issues and develops process to correctly prioritize support problems 
  • Partner with Endur users to define, improve and communicate system processes that support daily business management activities 
  • Work independently and cross-functionally with third party vendors as well as internal resources to develop and deploy support and project solutions (e.g., configurations, etc.) per business requirements
  • Develop and supervise budgeted and actual expenditures, with support from GAO IT Project Manager.  
  • Provide advisory support to Endur users for system configuration and training, providing experienced knowledge of applications for which the role is responsible.
  • Lead role in production support and issue resolution management activities 
  • Partner with collaborators to establish and maintain appropriate system related internal controls and segregation of duties to include interpreting existing SOX controls and apply to existing and proposed processes to ensure compliance. 
  • Coordinate and verify periodic refreshes of non-production environments with production data and code. 
  • Ensure highly detailed tasks are completed with a high level of efficiency, effectiveness, accuracy, and organization promoting trust and respect within the teams and continually handle change across the effected business unit.


  • Ability to successfully communicate with all levels within an organization and facilitate understanding of processes and issues from a business perspective.
  • Other responsibilities as assigned.


  • Minimum of five (5) years of gas management software administration, implementation, support and/or management of business information systems, or related experience is required.
  • Bachelor’s Degree in Management Information Systems, Computer Science, Information Technology or related field, or an equivalent combination of education and experience is required.


  • Experience or ability to learn working with Endur trading software package and cover the natural gas commodities trade functions from Trade Capture to Commodity risk to Settlements and Accounting.
  • Knowledge of how technology integrates into the needs of the natural gas system and ability to understand risk factors and mitigation of risk.
  • Ability to anticipate and recognize changing environment and adapts in a responsive and effective way.  
  • Understands data, data mining tools and system interfaces and applies new technology solutions to job responsibilities.  
  • Ability to demonstrate concise and clear written and verbal communication skills with the ability effectively articulates thoughts to internal and external team members. 
  • Effectively demonstrates customer focus work to establish and maintain strong effective relationships with internal and external customers. .
  • Ability to identify, analyze and articulate the problem, root cause and potential solutions using intellectual curiosity. Demonstrates a continued mind set of continuous improvement. 
  • Demonstrates the ability to collect, analyze, model, and interpret information to evaluate accuracy of expected results, articulate the financial implications, and enable informed decision making that considers impacts across the company.
  • Ability to learn and understand the energy industry, regulated utility, and publicly traded business models.

The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description: Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee continuously accesses, inputs, and retrieves electronic information and communicates regarding the information.  Employee frequently moves about the office space. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or continuously to lift, carry, push, pull or sitting most of the time. Jobs are sedentary if moving about is only occasionally and all other sedentary criteria are met.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate noise level. Willing to travel occasionally (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must have proper licensing to operate a motor vehicle.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 87600 to 144400
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Thinking of Relocating?

Rapid City, South Dakota
You'll find that it is the ideal community to live, work and do business in. With hiking trails, the Black Hills, Mount Rushmore and Badlands National Park in your backyard, there are endless opportunities to enjoy nature.

Senior Business Systems Administrator

Rapid City, SD, United States