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Electric Operations Supervisor

Location: Cheyenne, WY, United States
Job ID: 33972
Date Posted: Mar 8, 2022
Salary: $87600 to $144400 annually

Job Description

Job Specifications

This important role will coordinate, schedule and provide field supervision for all distribution line construction, maintenance and design of projects. This position will also provide customer service requirements on specific divisions within our Black Hills Energy electrical distribution systems.

SALARY RANGE:   $87,600 - $144,400 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP:   Electric Operations Manager

LOCATION:   Cheyenne, Wyoming

  • Must reside within 30 miles of reporting location.
  • A comprehensive relocation package is offered for this position! Details about this package will be shared during the interview and offer process.


  • Requires proven management, technical skills, labor/employee relations, cross functional coordination and problem solving, innovative contractor and project management, budget management, cost/benefit sensitivity and a community presence.
  • Ensure customer service work is being accomplished in an effective manner and customer expectations are consistently met. Required to work with customer on billing issue and power quality complaints.
  • Assist Operations Manager and Utility Construction Planners with preparation of work orders. Work with the estimating and engineering departments to ensure the lowest cost possible for our customers and shareholders.
  • Participate in the budget process of the Electric Line Department.  Monitor Electric Department’s cost expenditures and variances on a regular basis.
  • Coordinate scheduled maintenance of equipment and tools used by assigned personnel and ensure employees are accurately preparing records for input into the various Company systems such as the time system and mapping.
  • Support the implementation and compliance of various electronic systems used by field crews.
  • Provide property owner interface for access to distribution facilities, coordination of ROW damage claims and customer complaints. Handle Third Party Damages, Street Lights, Line Crews, Service Trucks, Locators and Power Quality.
  • Supervise Field employees and maintain positive relationships with employees, customers, contractors, community and business leaders, peers and management. 


  • Must understand the difference between capital and O&M expenses and have the ability to manage the budget between the two correctly.
  • Partnerhip/Collaboration – Recognizes the value of partnership and embraces collaboration. Cultivates a spirit of teamwork, cooperation, trust and valuing diversity, in pursuing solutions to meet goals.
  • Respond to after-hours emergencies related to the electric distribution system. Available for after-hours call out for responses to electric distribution system emergencies and participate in rotational after-hours standby duties and accompany line crews to storms in other states. 


  • Minimum of three (3) years of combined experience in construction, project leadership, operations and maintenance or relevant field required.
  • High school diploma or equivalent required.


  • Effective project management, planning and scheduling skills; managing multiple projects simultaneously.
  • Demonstrates knowledge of electric distribution materials, construction standards and distribution construction practices as well as the office side with collections, work requests, turn on and turn offs of meters.
  • Strong Commitment to Safety.
  • Strong knowledge and understanding of union contract and labor relations.
  • Demonstrated ability to plan, organize and direct work in a safe and efficient manner.
  • Strong project management skills.
  • Ability to effectively prioritize and direct multiple projects concurrently.
  • Demonstrated ability to effectively communicate with employees, customers, contractors, community and business leaders, peers and management.
  • Strong interpersonal, verbal and written communication skills.
  • Proficiency in computer applications including Microsoft Office and various specialized software.

The mental and physical descriptions are representative of the activities an employee in a field job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description:  Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Make decisions which have low to moderate impact on immediate department.

While performing the duties of this job, the employee continuously moves about the office and the job sites and operates machines and equipment. Employee frequently accesses low and high areas with additional equipment, ascends/descends stairs, maintains coordination, and engages in repetitive motions (kneeling, reaching). Employee may occasionally use a respirator. Employee operates job related equipment and tools. Employee routinely performs this work for an average of 8-10 hours per day and occasional extended hours as necessary. Regular, reliable, and timely attendance is expected. 

Specific lifting abilities required by this job include medium work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work environment:  Routinely perform work indoors in climate-controlled shared work area with moderate noise level, and occasionally outdoors in sometimes inclement weather. Worker may be subject to hazards including variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working in places of height, or close quarters.  Willing to travel occasionally (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have proper licensing to operate a motor vehicle.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 87600 to 144400
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Electric Operations Supervisor

Cheyenne, WY, United States