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Operations Analyst or Senior Analyst

Location: Fayetteville, AR, United States
Job ID: 33640
Date Posted: Oct 4, 2021
Salary: $64100 to $96100 annually

Job Description

Job Specifications

Facilitate the accomplishment of business objectives through data analysis, metrics development and report creation.  Identify opportunities and recommend solutions that guide operations leaders in data driven performance optimization.

SALARY RANGE:      (Determined by the knowledge, skills and abilities of the applicant.)

     Analyst - $64,100 - $96,100

     Senior Analyst - $76,300 - $114,450

REPORTING RELATIONSHIP:   Manager, Utility Analytics

LOCATION: Fayetteville, Arkansas

  • To learn more about our locations, please visit the locations page on our career website.
  • Relocation assistance is available for this position! Package is based on distance/complexity of the move, and individual circumstances. Contents of our relocation program are subject to change and may vary based on position.


  • Utilize statistics to proactively explore data looking for deficiencies, failures and inefficiencies.  
  • Visualize, model or otherwise analyze each problem and support management to implement solutions.
  • Develop key performance indicators and analyze results.
  • Create, document, and maintain reports and dashboards for a large group of stakeholders.
  • Translate business needs into technical requirements to develop analytics solutions.
  • Support project leaders and measure project implementation efforts through project KPIs, recommending adjustments as needed.
  • Promote a culture of knowledge sharing and data-driven decision-making.



  • Minimum of (3) three years of experience in analytics, developing reports and KPIs is required. 
  • Bachelor’s degree in analytics, engineering, mathematics, statistics, or related field or equivalent combination of education and experience is required. 

Senior Analyst

  • Minimum of (5) five years of experience in analytics, developing reports and KPIs is required. 
  • Bachelor’s degree in analytics, engineering, mathematics, statistics, or related field or equivalent combination of education and experience is required. 


  • Statistics, descriptive, and quantitative analysis.
  • Expert in the use of Excel formulas to manipulate spreadsheet data.
  • Proficient in data visualization and developing KPIs.
  • Experience creating reports in an analytics tool (Business Objects, Power BI, Tableau, etc).
  • Present complex analytics topic in a simple and straightforward manner.
  • Basic understand of database relationships preferred.
  • Basic understanding of SQL preferred.


The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental descriptions: Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee continuously accesses, inputs, and retrieves electronic information and communicates regarding the information. Employee frequently moves about the office space. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include: Light work. The employee is continuously moving about the job site or office space. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. If the use of reaching and moving controls exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate noise level. Willing to travel up to 25% (e.g. 1 week or 5 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job and the employee must have proper licensing to operate a motor vehicle.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

About our Company: We are a customer focused, growth-oriented utility company that is devoted to our communities. We have a mission to improve life with energy and a vision to be the energy partner of choice. Our diverse culture sparks unique perspectives, opening doors to new ideas and possibilities. Based in Rapid City, South Dakota, we have over 2900 employees and serve 1.2 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package: annual incentive program (based on percentage of eligible earnings), 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, military leave differential pay, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Corporation does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Black Hills Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 64100 to 96100
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Fayetteville, Arkansas
Combining small-town charm with a thriving business climate, located in the Ozark Mountains of NW Arkansas. Home to the University of Arkansas, Fayetteville has consistently ranked on's Top 100 Best Places to Live lists.

Operations Analyst or Senior Analyst

Fayetteville, AR, United States