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Business Development Manager

Location: Cheyenne, WY, United States
Job ID: 33648
Date Posted: Sep 30, 2021
Salary: $93000 to $153450 annually

Job Description

Job Specifications

In this important role the Business Development Managers are responsible for creating customer driven growth strategies that achieve corporate/state/jurisdiction growth goals and objectives, increase brand awareness and loyalty, and improve the customer experience. They partner with key internal stakeholders to support the identification of new state/jurisdiction level growth opportunities.  They provide project evaluation and management, financial analysis and market/customer insights in support of executing the state/jurisdiction strategic growth plan.

SALARY RANGE:   $93,000 - $153,450 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP:   Director of Business Development

LOCATION: Cheyenne, Wyoming

  • To learn more about our locations, visit our locations page on our careers website. 
  • A Comprehensive Relocation Plan is offered for this position! Our benefits include but are not limited to: home finding trip, transportation of household goods, temporary housing expenses, destination apartment search assistance, paid time off to move, transition and spousal career support, home finder and purchase assistance, relocation adjustment allowance, destination new purchase closing costs. Depending on individual circumstances, our benefit may also include trips home during temporary housing, renter’s lease cancellation assistance, or home marketing and sale closing cost assistance and/or purchase closing cost assistance. Contents of our relocation program are subject to change and may vary based on position.


  • Develop and execute customer-centric, state/jurisdiction focused strategic growth plan (target markets, margin forecast and goals, team assignments, etc.) that is in alignment with company strategy.  
  • Drives market segment growth by proactively analyzing market conditions to achieve increased customer load.
  • Provides input to the corporate strategic planning process through market intelligence and analysis of the revenue/margin potential of new products and services.
  • Promotes the company’s products/services by solving customer’s energy challenges and addressing their needs.
  • Identify and develop strategies to engage and partner with National strategic customers in support of their energy management goals and objectives.
  • Leads and develops strategic account specialist team members. 
  • Provide inputs to budget development and monthly performance updates towards achieving corporate and business unit margin goals.  
  • Support strategic account specialists with the development of business cases, proposals and customer contribution analysis.  
  • Work closely with Product Marketing Specialists in developing and managing a portfolio of customer solutions.
  • Develops and leverages key alliances and partnerships that provide critical support to enhance growth outcomes and maintain customer loads.
  • Maintains relationships with customers by providing support, information, and guidance; researching and recommending new solutions.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Works together with the Strategic Account Specialists in developing and managing customer relationships.
  • Sets aggressive goals that support the company’s strategic plan.  Measures progress, monitors actions with adjustments as need, and rewards success. 


  • Partner with internal analytics team members to create annual analytics plan.
  • Project management support.
  • Maintain strong working relationships with Energy Innovation, Corporate Communication and Finance & Accounting Departments.
  • Collaborates closely with Operations, Regulatory Affairs, Community Affairs and Financial Managers. 
  • Other duties as assigned.


  • Minimum of (7) seven years of experience in marketing, product development, sales and/or related market segment knowledge required.
  • Minimum of (3) three years of leadership and experience in account management required. 
  • Bachelor’s degree in engineering, business, marketing or related field or equivalent combination of education and experience required.


  • Understanding of natural gas and electric business.
  • Strong customer relationship management skills with great communication and interpersonal skills.
  • Understanding of customer and market drivers and requirements.
  • Knowledge of project management processes. 
  • Ability to quickly analyze issues, prepare comprehensive analysis and recommend solutions and alternatives for identifying/solving specific issues.
  • Strong initiative, organizational skills, attention to detail and the ability to prioritize, ensure timely follow-up and complete multiple projects in a judicious manner.
  • Ability to highlight issues and provide clear communication to broad audience that will assist in driving change.
  • Strong business acumen and ability to analyze data to address customer situations.
  • Excellent verbal and written communications skills; ability to prepare and give presentations.
  • Strong interpersonal skills, ability to manage information-gathering requests and have a positive influence on team.
  • Track record of success and over-achievement of sales/growth targets in past positions.
  • Highly motivated and able to act independently.
  • Ability to work effectively in a team environment.
  • Ability to maintain strict confidentiality of business information.
  • Proficiency in computer applications including Word, Excel, Power Point and CRM software/programs.
  • Strong verbal and written communication skills, specifically at the executive level.
  • Experience building highly consultative customer relationships.

The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description: Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee continuously accesses, inputs, and retrieves electronic information and communicates regarding the information.  Employee frequently moves about the office space. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include: Light work. The employee is continuously moving about the job site or office space. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. If the use of reaching and moving controls exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate noise level. Willing to travel up to 50% (e.g. 2 weeks or 10 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job and the employee must have proper licensing to operate a motor vehicle.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

About our Company: We are a customer focused, growth-oriented utility company that is devoted to our communities. We have a mission to improve life with energy and a vision to be the energy partner of choice. Our diverse culture sparks unique perspectives, opening doors to new ideas and possibilities. Based in Rapid City, South Dakota, we have over 2900 employees and serve 1.2 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package: annual incentive program (based on percentage of eligible earnings), 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, military leave differential pay, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Corporation does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Black Hills Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 93000 to 153450
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Business Development Manager

Cheyenne, WY, United States