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Notice from Black Hills Energy: The safety and well-being of our employees and candidates is a top priority. For the foreseeable future, candidates who are selected for an interview will be able to participate virtually via video or phone.

Utility Construction Planning Manager

Location: Fayetteville, AR, United States
Job ID: 33141
Date Posted: Oct 8, 2020
Salary: $91200 to $150450 annually

Job Description

Job Specifications

This individual in this important role will provide leadership and direct supervision of Utility Construction Planners and Specialists. Ensure projects are effectively prioritized and implemented. Accountable for ensuring that tariffs are consistently applied throughout the state and that direct reports are utilizing software and processes consistently. Ensure capital and maintenance projects are planned such that projects can be accomplished in a timely and cost effective manner. Ensure consistency and compliance with Black Hills Energy (BHE) standards, customer service policies and procedures.

SALARY RANGE:   $91,200 - $150,450 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP: Director (State Operations)

LOCATION: Fayetteville, AR

  • To learn more about our locations, please visit the locations page on our career website.
  • A Comprehensive Relocation Plan is offered for this position! Our benefits include but are not limited to: home finding trip, transportation of household goods, temporary housing expenses, destination apartment search assistance, paid time off to move, transition and spousal career support, home finder and purchase assistance, relocation adjustment allowance, destination new purchase closing costs. Depending on individual circumstances, our benefit may also include trips home during temporary housing, renter’s lease cancellation assistance, or home marketing and sale closing cost assistance and/or purchase closing cost assistance. Contents of our relocation program are subject to change and may vary based on position.


  • Provide direct supervision of Utility Construction Planners and Specialists to ensure consistent deliverables.
  • Ensure customers are provided with superior service in accordance with BHE policies and procedures.
  • Ensure work is planned such that construction can be accomplished in a timely and cost effective manner.
  • Understand and ensure implementation of Company processes, policies and procedures.
  • Ensure that designs, estimates, and construction prints meet BHE processes and standards, by review and approval of work orders.
  • Communicate and provide consistent training for Planners in industry and BHE’s regulatory processes, policies, and standards. 
  • Provide leadership, partnership and communication between BHE departments, along with other BHC entities. 
  • Regularly provide feedback to direct reports, coaching and developing employees for optimum performance. 
  • Promote learning and self-empowerment of others to maximize their potential.
  • Develop a culture of learning, development, and trusting relationships with direct reports.  
  • Provide leadership, direction, guidance, training, and effective communication to develop and mentor work group.
  • Monitor budgets and spending within the department.  
  • Monitor actual vs. estimated cost on capital work orders and explain/justify variances. 
  • Document significant variances and search for ways to continuously improve the department and company.
  • Identify opportunities for continuous improvement on estimating projects.
  • Lead or co-lead design function of major, unique, and sensitive projects. Communicate with business development team. 
  • Provide input for Capital/O&M budget creation and prioritization. 
  • Work to ensure all work orders are placed in-service and closed in a timely manner. 
  • Provide oversight and management of customer contracts, contributions in aid of construction, refundable construction deposits, and technical services agreements as needed.
  • Ensure 3rd Party Damage estimates are accurate, consistent and in accordance with Company processes. 
  • Assist with third party construction contract negotiations as needed.
  • Be proactive in safety and promote a culture of safety.


  • Understand and be able to communicate marketing programs and policies to direct reports.
  • Review, implement and maintain feasibility models.
  • Perform and manage special projects that may be assigned. 
  • Assist with PUC audits as needed. 
  • Provide backup for local Operations Supervisor(s) and Managers as needed.
  • Assist with storm/outage restoration as needed.
  • Available to provide off-hours support as required.
  • Other duties as assigned.


  • Minimum five (5) years utility industry experience required.
  • Three (3) or more years of management experience preferred.
  • Bachelor's degree in Engineering, Business or related field, or equivalent combination of education and experience preferred.


  • Knowledge of electrical/natural gas standards for construction, methods, and materials.
  • Excellent project management skills and ability to monitor multiple projects concurrently.
  • Knowledge of cost estimating and variance reporting.
  • General knowledge of rates, marketing programs and customer service programs offered by BHE.
  • Knowledge of BHE safety policies and procedures preferred.
  • Strong oral and written communication skills.
  • Ability to interact in a team environment.
  • Ability to maintain proficiency with new systems and software as technology evolves.
  • Leadership skills and ability to participate in cross functional utility teams.
  • Strong attention to detail with ability to document and track multiple projects and work goals.
  • Excellent computer skills and experience with Microsoft Office applications, and trade related software (GIS Mapping, Work Order Estimating, and Customer Information Systems).
  • Demonstrated ability to effectively communicate with employees, customers, and contractors.
  • Demonstrated ability to plan, organize and direct the work of employees in a safe and efficient manner.

The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Requirements:  Ability to understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Ability to understand complex problems and to collaborate and explore alternative solutions. Ability to make decisions which have significant impact on the immediate department.

While performing the duties of this job, the employee is continuously (67% or more) required to: stand, 
walk, balance, bend or stoop, crawl, work at elevated heights, maintain eye and hand coordination, maintain finger and hand dexterity, hear, rotate and extend neck, maintain body posture, reach, talk, and have visual acuity to operate machines and equipment. Employee is frequently (34-66%) required to: access low and high areas with additional equipment, ascend/descend stairs, maintain hand and foot coordination, move hands in repetitive motion, kneel, reach above the shoulder, and sit. The employee may occasionally (less than 33%) be required to: use a respirator, and sit. Employee must be able to operate job related equipment and tools. Must be able to routinely perform this work for an average of 8-10 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance. 

Specific lifting abilities required by this job include:  Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work environment:  Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level, and occasionally outdoors in sometimes inclement weather. Worker may be subject to hazards including variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working in places of height, or close quarters.  Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

About our Company: We are a customer focused, growth-oriented utility company that is devoted to our communities. We have a mission to improve life with energy and a vision to be the energy partner of choice. Our diverse culture sparks unique perspectives, opening doors to new ideas and possibilities. Based in Rapid City, South Dakota, we have over 2900 employees and serve 1.2 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package: annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, military leave differential pay, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Corporation does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Black Hills Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 91200 to 150450
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Fayetteville, Arkansas
Combining small-town charm with a thriving business climate, located in the Ozark Mountains of NW Arkansas. Home to the University of Arkansas, Fayetteville has consistently ranked on's Top 100 Best Places to Live lists.

Utility Construction Planning Manager

Fayetteville, AR, United States