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Supervisor, Gas Operations

Location: Denison, IA, United States
Job ID: 32707
Date Posted: Jan 10, 2020
Salary: $74800 to $112200 annually

Job Description

To effectively lead a service and operations workforce, focusing on obtaining organizational objectives within the guidelines of providing safe, reliable natural gas utility service to customers. 

SALARY RANGE: $73,350- $110,000 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP:   Manager – Gas Operations 

LOCATION:  Denison, IA

  • A Comprehensive Relocation Plan is offered for this position! Our benefits include but are not limited to: home finding trip, transportation of household goods, temporary housing expenses, destination apartment search assistance, paid time off to move, transition and spousal career support, home finder and purchase assistance, relocation adjustment allowance, destination new purchase closing costs. Depending on individual circumstances, our benefit may also include trips home during temporary housing, renter’s lease cancellation assistance, or home marketing and sale closing cost assistance and/or purchase closing cost assistance. Contents of our relocation program are subject to change and may vary based on position.


  • Proactively promote and lead safety initiatives in all phases of operations and in compliance with DOT, State, and Company regulations. 
  • Train, schedule, and supervise front-line employees performing work in the areas of construction, maintenance, appliance repair, and customer and administrative support.   
  • Implement annual gas operating plans and meet cost, regulated compliance, customer service, and quality standards.  
  • Actively participate in maintaining favorable community relations. 
  • Promote, sell, and manage non-regulated service programs, such as Service Guard and Technical Services.  
  • Respond to emergencies and participate in the emergency on-call rotation schedule.  
  • Actively sponsor and lead continuous improvement efforts. 
  • Model all Black Hills Corporation Values.  


  • Five years of relevant experience required. 
  • Supervisory experience or proven leadership skills and abilities required. 
  • College degree or equivalent experience required. 
  • Five years of utility industry experience and knowledge of gas operations desired.


  • Working knowledge of Microsoft Office suite.
  • Knowledge of STORMS and FAME computer applications preferred but not required.
  • Strong interpersonal, communication, and presentation skills.  
  • Financial management, budgetary, planning, and/or forecasting skills.   
  • Ability to independently manage multiple tasks.  
  • Strong problem resolution skills and decision-making ability.      
  • Effective project management skills.   
  • Excellent teamwork and customer service skills.

The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Requirements: Ability to understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Ability to make decisions which have low to moderate impact on immediate department.

While performing the duties of this job, the employee is continuously (67% or more) required to: stand, walk, balance, bend or stoop, crawl, work at elevated heights, maintain eye and hand coordination, maintain finger and hand dexterity, hear, rotate and extend neck, maintain body posture, reach, talk, and have visual acuity to operate machines and equipment. Employee is frequently (34-66%) required to: access low and high areas with additional equipment, ascend/descend stairs, maintain hand and foot coordination, move hands in repetitive motion, kneel, reach above the shoulder, and sit. The employee may occasionally (less than 33%) be required to: use a respirator, and sit. Employee must be able to operate job related equipment and tools. Must be able to routinely perform this work for an average of 8-10 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance. 

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or continuously to lift, carry, push, pull or sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work environment: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level. Must be capable of up to 10% travel (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

About our Company: We are a customer focused, growth-oriented utility company that is devoted to our communities. We have a mission to improve life with energy and a vision to be the energy partner of choice. Our diverse culture sparks unique perspectives, opening doors to new ideas and possibilities. Based in Rapid City, South Dakota, we have over 2900 employees and serve 1.2 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package: annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, military leave differential pay, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

EOE, Including disability/vets.

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