Associate Network Engineer

Job Description

Job Specifications

Engineers are accountable for equipment installations, problem resolution, vendor management, technical planning, cross-functional communications, and on-call support as required.  Qualified candidates are expected to work independently on multiple tasks with minimal supervision, in a fast-paced business environment.

SALARY RANGE:  $62,150 - $93,300 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP: Network Engineering Senior Manager

LOCATION: Our Corporate Headquarters in Rapid City, South Dakota. 

• Relocation financial assistance is available, amount may vary based on individual circumstances.    

ESSENTIAL JOB FUNCTIONS:

• Troubleshoot and support Cisco routers, switches, and firewalls.
• System administration and support experience with Cisco IP Telephony systems.
• Ability to design, test, implement and support high level network designs.
• Work with service providers to install and support voice, data, and Internet circuits (POTS lines, DSL, Cable Modems, DS1, DS3/Ethernet/cable modem/DSL).
• Develop and maintain network documentation/diagrams.
• Assist with installing, terminating, and testing cabling.
• Work with the Helpdesk to resolve issues.
• Maintain a high availability, security focused enterprise network environment.
• Develop detailed technical designs and implementation strategies for key technology areas.

ADDITIONAL RESPONSIBILITIES:

• Adhere to internal processes related to change management, internal audit, human resources and disaster recovery policies/procedures.
• Support BHSC IT and BHC goals and objectives.
• On-call rotation.

QUALIFICATIONS:

• Minimum of (1) one year experience in an IT support environment required.
• Associate’s degree in a related field or an equivalent combination of education and experience required.

KNOWLEDGE/SKILLS/ABILITIES:

• Basic understanding of Cisco network designs and protocols.
• Basic understanding of all common IP protocols.
• Knowledgeable in Windows and Linux Operating Systems.
• Sufficient communications skills (written/verbal) to develop appropriate technology solutions to business needs.
• Experienced using network diagnostic software and equipment.
• Experience with the installation, maintenance, troubleshooting, of routers and switches.   

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.