Gas SCADA Analyst I, II or Senior

Job Description

Job Specifications

Responsible for maintaining SCADA software, hardware, network and field communications for storage, transmission and distribution gas systems Ensures that reliable, accurate, and timely data is available for the safe operation of pipeline systems. Supports NGU field operations with projects, issue resolution, and provides 24/7 support for the gas control centers in Council Bluffs, IA and Fayetteville, AR.  

SALARY RANGE:  (Determined by the knowledge, skills and abilities of the candidate)

• Level I: $62,150 - $93,300
• Level II: $73,700 - $110,600 
• Senior: $86,550 - $129,900

REPORTING RELATIONSHIP:   Sr. Manager SCADA/Operational Technology

LOCATION:   Council Bluffs, Iowa

• Relocation financial assistance is available amount may vary based on individual circumstances.

ESSENTIAL JOB FUNCTIONS: 

• Maintain application performance monitoring and overall integrity of SCADA software, computer hardware, network, and field communications
• User access management and administration functions
• Assure coordination and communication with change requests, upgrades, patches and maintenance tasks
• Provide technical support for field personnel on installation, configuration, commissioning and troubleshooting of field components and communication devices
• Develops and maintains procedures and documentation for operating a safe and reliable SCADA system.
• Builds and maintains real-time management tools and reports to meet internal customer business needs
• Designs and updates HMI screens and displays
• Participates in the development and implementation of new SCADA technologies
• Provides planned on-call assistance 24 hours a day, 7 days a week to ensure SCADA availability

ADDITIONAL RESPONSIBILITIES: 

• Identify and participate in the development, implementation, and refreshment of departmental practices, procedures, and SCADA control room management needs
• Participate in the department's technology recovery and emergency management plans
• Performs other tasks and assignments as required

QUALIFICATIONS: 

Level I:

• Minimum (2) two years of IT experience, including systems development in the design and development of department/enterprise applications required.
• Associate’s degree or certification in a technology-related field or equivalent combination of education and experience required.

Level II:

• Minimum (3) three years of IT experience, including systems development in the design and development of department/enterprise applications required.
• Associate’s degree or certification in a technology-related field or equivalent combination of education and experience required.

Senior:

• Minimum (4) four years of IT experience, including systems development in the design and development of department/enterprise applications required.
• Associate’s degree or certification in a technology-related field or equivalent combination of education and experience required.

KNOWLEDGE/SKILLS/ABILITIES:

• Strong technical aptitude and ability to quickly learn new concepts and skills
• Excellent verbal and written communication skills
• Strong computer skills, including proficiency in Microsoft Office software applications
• Ability to maintain proficiency with new systems and software as technology evolves 
• Excellent interpersonal communication skills involving tact and diplomacy
• Excellent analytical, troubleshooting skills and a sense of urgency
• SCADA software systems, protocols, virtual and cloud hosted technologies
• Technical skills and experience working with various programming languages (VBA, C, C++, C#, .NET, SQL) and relational databases 
• Understanding and configuration of networks (routers, switches, end-devices)
• Data transport technologies such as HTTP and FTP

MENTAL/PHYSICAL DESCRIPTIONS AND WORKING CONDITIONS: 

The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description: Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee continuously accesses, inputs, and retrieves electronic information and communicates regarding the information.  Employee frequently moves about the office space. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or continuously to lift, carry, push, pull or sitting most of the time. Jobs are sedentary if moving about is only occasionally and all other sedentary criteria are met.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate noise level.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, paid holidays and annual floating holidays, company paid short term and long term disability, paid parental leave, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.