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Communications Program Manager

Location: Rapid City, SD, United States
Job ID: 34616
Date Posted: Jan 3, 2023
Salary: $90250 to $148750 Annually

Job Description

Job Specifications

Manage and serve the communications needs for designated corporate functions and business units of Black Hills Energy fostering productive working partnerships with assigned internal business clients to create and support communications strategies, initiatives and solutions designed to enhance the company’s brand and reputation and connect internal and/or external partners to our vision, mission, values and corporate strategic goals; lead the development and implementation of communications plans and campaigns; create engaging written, visual and other communications content; optimize and run communications channels; collaborate with team members and participate in cross-functional teams to improve the overall effectiveness of the company’s communications needs.

SALARY RANGE:   $90,250 - $148,750 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP:   Senior Manager, Marketing Communications

LOCATION: Our Corporate Headquarters in Rapid City, South Dakota   

  • A comprehensive relocation package is offered for this position! Details about this package will be shared during the interview and offer process.


  • Foster productive working partnerships with internal clients to identify communications needs, create annual programs, develop and implement initiative-specific marketing strategies and communications plans.
  • Handle elements involved in the successful implementation of communications plans and campaigns to ensure message alignment, channel optimization, appropriate scheduling, copy creation, design components, performance measurement and other production needs. 
  • Create engaging content consistent with the company’s brand standards for communications and marketing materials, including the ability to write clearly, concisely and persuasively across multiple channels (including key messages, talking points, print copy, digital and social media content). 
  • Provide advice and counsel to internal clients and teammates on effective communications strategies, as well as to revise, edit and enhance communications consistent with our brand and to build the company’s reputation.
  • Identify, use and develop communications channels and appropriate media to reach customers, employees and other audiences, and identify and employ strategies to measure impact and effectiveness of plans and tactics.
  • Contribute as a member of the Strategic Communications, Brand Management and Public Relations team and other departments to support strategies, innovate and deliver results to strengthen the company’s brand and reputation with customers, external partners and employees.
  • Represent the company before and engage in community, employee and other stakeholder opportunities.
  • Partner with and manage external vendors as necessary.
  • Handle other projects as necessary.


  • Minimum of (5) five years of experience in communications, public journalism or related field required.
  • Bachelor’s degree in public relations, communications, marketing journalism or equivalent combination of education and experience required. 


  • Experience leading communications or related programs and project teams.
  • Experience with providing service to internal or external corporate clients in support of communications needs.
  • History of successful project management and execution.
  • Experience in the energy industry preferred, including knowledge of retail utility, electric, natural gas, oil, natural resource, environmental, and/or other energy issues.
  • Knowledge of and experience with communications, marketing and outreach techniques to reach targeted audiences, including but not limited to advertising, earned media, digital media, printed collaterals, direct mail and grassroots.
  • Personal drive, creativity, and initiative to create opportunities to connect with various audiences.
  • Excellent written and verbal communication and persuasive skills.
  • Demonstrated ability and commitment to work independently with agility to prioritize multiple projects, collaborators and target dates in a fast-paced environment.
  • Dedication to outstanding customer service for internal clients, teammates and external customers.
  • Ability to analyze complex issues, interpret and communicate them in a concise, understandable format to multiple audiences.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit for more information.   

Wage: 90250 to 148750
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Rapid City, South Dakota
You'll find that it is the ideal community to live, work and do business in. With hiking trails, the Black Hills, Mount Rushmore and Badlands National Park in your backyard, there are endless opportunities to enjoy nature.

Communications Program Manager

Rapid City, SD, United States