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Meter Utility Technician (UN244)

Location: Lincoln, NE, United States
Job ID: 34596
Date Posted: Jan 9, 2023

Job Description

Job Specifications

Responsible to read and maintain company gas meters, regulators, and automated meter reading equipment and other related equipment or property in a safe and efficient manner consistent with company policies and procedures.  Perform all work in a safe manner outlined by the company.

PAY:   $26.29 per hour   (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP: Field Operations Supervisor

LOCATION: Lincoln, Nebraska   

ESSENTIAL JOB FUNCTIONS:

  • Read gas meters using automated meter reading technology, complete required maintenance on gas meters and automated meter reading equipment and any other company equipment in a competent, timely and safe manner to ensure customer satisfaction and accurate billing.
  • Perform other utility tasks as assigned, including but not limited to, meter exchanges, meter set installs and rebuilds, meter turn ons, meter turn-offs, and lighting appliances and chart changing to ensure efficient operation of the work group.
  • Participate with supervisor to identify training needs and implement appropriate training programs.
  • Train and direct meter utility technicians in the classroom and in the field as necessary to enable employees to perform all required tasks of the position in a safe and competent manner. 
  • Read vendor equipment documentation, attend job related seminars, training on new equipment and technology applications, and maintain and apply technical knowledge.  
  • Ensure record keeping associated with meter reading, utility work and vehicle maintenance is completed by the work group accurately and submitted timely for proper documentation.
  • Investigates and assists in resolving complex meter reading and billing customer concerns.

ADDITIONAL RESPONSIBILITIES:

  • Participate in company regulated and non-regulated marketing programs.
  • Must be capable of performing all aspects of the position.
  • Perform all other tasks as requested or assigned to assure safe, reliable and accurate service for customers.

QUALIFICATIONS:

  • High school diploma or equivalent required.
  • Previous utility meter reading/maintenance experienced preferred.
  • Completed three phases of natural gas core training, including required OQ computer-based training courses – or the ability to successfully complete within 1 year required.
  • Associate degree preferred.
  • Must be able to successfully pass DOT operator qualification certification tests required for covered tasks.
  • Must have a valid driver’s license and a safe driving record.

KNOWLEDGE/SKILLS/ABILITIES:

  • Knowledge of company Operations and Maintenance Manual, Emergency Procedures and State and Federal Codes as they apply to the work.
  • Follow, promote and contribute to company safety policies and support training procedures for safe work and driving habits to ensure employee and customer safety.
  • Knowledge of the customer information system preferred.
  • Strong verbal and written communication skills required.
  • Must have positive customer relations orientation, including the ability to communicate effectively with customers and employees.
  • Ability to multi-task and prioritize.
  • Must be able to work within a team environment and on individual projects.
  • Computer skills required, including proficiency in applicable business related software and equipment.
  • Strong analytical and problem solving skills.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.


About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

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