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Director of Public Affairs

Location: Rapid City, SD, United States
Job ID: 34376
Date Posted: Sep 12, 2022
Salary: $127250 to $209750 annually

Job Description

Job Specifications

Provides leadership of the company’s community relations and communications strategies, primarily for the natural gas and electric utilities located in eight states and in more than 800 communities. Leads team of community affairs professionals located across the company’s service territories. Develops and leads the stakeholder relationship strategies in partnership with cross-functional teams, including the natural gas and electric operations leadership teams. 

SALARY RANGE:   $127,250 - $209,750 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP:       VP Customer Experience

LOCATION: Our Corporate Headquarters in Rapid City, South Dakota 

  • A comprehensive relocation package is offered for this position! Details about this package will be shared during the interview and offer process.


  • Lead the Community Affairs function and supervise a team of representatives located across the company’s service territories, including Arkansas, Colorado, Iowa, Kansas, Nebraska, South Dakota and Wyoming.
  • Develop strategies and ensure the successful achievement of business strategies, including negotiation, renewal and administration of franchises and service territory authority.
  • Develop and improve effective communications channels and relationships with community, local governing agencies, civic, business and other leaders to position the company for opportunities and address key community issues effectively.
  • Plan critical communications for business unit and/or project/initiative to enhance the company’s reputation in the communities we serve.
  • Develop messaging that connects customers and our communities to the services the company provides and increases the knowledge base of our employees to be brand ambassadors.
  • Develop and implement a proactive media relations strategy that includes building relationships with media to effectively communicate to customer and partners. 
  • Act as a strategist in collaboration with the Digital Media team to develop a social media program with involvement of cross-functional team members in the company.
  • Coordinate in partnership with Corporate Communications the company’s advertising, donation, sponsorship and volunteerism strategies implemented in each state.
  • Participate as a member of the Corporate Affairs leadership team to identify, develop and implement brand and reputation strategies in support of the company’s vision, mission, values, strategic goals and initiatives. 
  • Responsibilities also include oversight of the following objectives and programs: 
    • Community partnerships with community officials, leaders and organizations.
    • Alignment of the company’s strategic goals with community relationship strategies, plans and communications.
    • Crisis and emergency response planning and oversight.
    • Coordinated community involvement and communications plans.
    • Development and management of a consistent company reputation and communications program.


  • Minimum of (10) ten years of experience in communications, public relations, public administration, business administration and/or marketing or related experience required. 
  • Bachelor’s degree in communications, public relations, public administration, business administration and/or marketing or equivalent combination of education and experience required. 


  • Detailed knowledge of communications, public relations, business operations, local government, franchise laws and regulatory and legislative processes.
  • Consistent track record leading, running and supervising a team of professionals.
  • Excellent project management skills, including planning & organization.
  • Strong communications skills, both written and verbal; leadership skills; interpersonal skills; collaboration skills; and presentation skills.
  • Personal drive, creativity, and initiative to build opportunities to influence brand representation.
  • Evidence-informed ability to lead and manage teams, processes, and procedures.
  • Ability to analyze sophisticated issues, interpret and communicate them in a concise, understandable format.
  • Ability to advise, influence and communicate company positions to key partners.
  • Demonstrated skills in forward planning, corporate strategy, critical thinking, and problem-solving.
  • Dedication to meeting ethical business and personal standards.


The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description: Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints. Make decisions which have significant impact on the Company's credibility, operations, and services.

While performing the duties of this job, the employee is continuously (67% or more) required to: use fingers and hands, communicate, and have close visual acuity. Employee is frequently (34-66%) required to: ascend/descend stairs, position self to access lower items, and move about the office. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include: Light work. The employee is continuously moving about the job site or office space. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. If the use of reaching and moving controls exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate to high noise level. Worker is subject to hazards including variety of physical conditions such as proximity to moving mechanical parts and or moving vehicles. Willing to travel up to 25% (e.g., 1 week or 5 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job and the employee must have proper licensing to operate a motor vehicle.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, paid holidays and annual floating holidays, company paid short term and long term disability, paid parental leave, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 127250 to 209750
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Rapid City, South Dakota
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Director of Public Affairs

Rapid City, SD, United States